Moose Lake Lodge & Suites

First thing I noticed when I entered the hotel was the sign that stated that the pool / sauna area was closed. I was disappointed. I later found out that it has been closed for a long time. The second thing I was disappointed by that there was no elevator. Not a big deal just that I was unable to carry my suitcase up to the second floor. The staff person at the desk offered to carry it for me. Which was nice. I opened the door to my room and noticed 2 things, the room had a smell like spilled milk or something and it was super humid. The air conditioner was running and temp was chilly but still humid. I investigated the AC and pulled out the screens and both were thick with dust. I rinsed them off in the bathtub. In addition to the dust in the screens I could hear water in the air conditioner whenever it kicked in. That told me that the unit was not draining properly. It had been very hot for Minnesota at the time. I did not ask to change rooms being I had settled in already and didn't want to go through the hassle. I informed the desk person of these things upon departure. One thing I was confused about whs that I paid Trip.com $415 for the room when I booked it and the hotel gave me a reciept for $284.77 when I checked in. ?????? The positives: the bed was comfortable and the free breakfast had a nice variety.

Gross, gross, gross! The room was nasty. The bathroom was nasty - the shower was so dirty I couldn’t take a shower in it! The floor was stained, the “comforters” were stained, even the lampshades were stained! We stripped the “comforter” off and took a close look at the sheets, which seemed ok. The bed was very uncomfortable - squeaky, way, way too springy. Every time my husband moved in the bed - even slightly - the entire thing would bounce to the point of waking me. It smells very musty throughout the entire hotel. There is a sign saying the pool is temporarily closed for maintenance. The clerk told us it’s been out of service for 6 years! Saying it “needs parts” — six years! Never again! Yuck!!

After reading ratings, I think people gave them too hard of a time. The place was clean, the staff was really nice, and they had a nice breakfast. And good coffee. Nothing fancy but nice mom and pop style place. Tv worked great! There was a hair dryer.

Room was adequate. Disappointed that advertised pool has been “closed for years.” Breakfast options were minimal. Parking lot is need of repairs and had very few cars in it but they placed someone right next to our room.

The front desk employee on Saturday March 16, 2024 was extremely helpful and nice. There was an issue with our third party reservation and the young man at the desk was super understanding and accommodating. Great service, clean room and very comfortable bed.

Wash cloths had huge stains on them. Inside of drawers hadn't been cleaned out. Pool area was closed. Update your site to say that. Its the only reason we picked this place

Usually when I stay, it’s clean. This time it was dirty. Sheets were dirty, coffee pot/plate was dirty, AC didn’t work as good, and it was hot in the room.

We had a great stay at Moose Lake Lodge. The staff were friendly and the stay was overall comfortable. It’s a little outdated but again, comfortable.

We went to a very small town in Moose Lake to stay at a hotel, because there was a fishing contest close by. We decided to stay at the Moose Lake Lodge because it had a pool and sauna and a hot tub. The Internet said it was up and running. We got there. There was a note on the door saying that the pool and spa were closed until further notice. Talking to the staff. It has been 3 to 5 years. It’s been closed And they are not being forthright with that information on the Internet